Refund Policy

 

At OfficialBesosDisposable.com, we take pride in providing 100% authentic Besos Disposable vapes. Due to the nature of our products (consumable and disposable items), we maintain a strict no returns on used products policy. However, we strive for full customer satisfaction and will review refund or replacement requests in the cases below.

✅ Refunds & Replacements Are Offered For:

• Wrong item shipped: Notify us within 48 hours of delivery.

• Damaged or defective products: Contact us within 72 hours of delivery with clear photos/videos showing the damage.

• Missing items from your order: Let us know within 48 hours of delivery.

❌ No Refunds for:

• Opened or used disposable vapes.

• Customer ordering error (wrong product, incorrect address).

• Packages lost or delayed due to courier or weather.

• Products clogged or not working after use (common with oil disposables).

📩 How to Request a Refund

• Your name & order number

• A clear explanation of the issue

• Photos or videos of the product and packaging

Our team will respond within 24–48 hours with a resolution. Approved refunds are issued to your original payment method or as store credit.

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Privacy Policy

At OfficialBesosDisposable.com, your privacy and security are very important to us. This policy explains how we collect and protect your information.

1. Information We Collect

When you use our website, we collect:

• Your name, email, phone number

• Shipping and billing addresses

• Payment method (we do not store full payment details)

• Device and browser data through cookies for website improvement

2. How We Use Your Data

We use your data to:

• Process and fulfill your orders

• Communicate with you about your purchases

• Improve our website and services

• Prevent fraud and unauthorized activity

We do not sell or rent your personal information to third parties.

3. Data Security

We use SSL encryption and secure servers to protect your personal data. While we follow industry best practices, no system is 100% immune to security risks.

4. Cookies

Our site uses cookies to:

• Remember your cart and preferences

• Analyze traffic and improve user experience

You may disable cookies in your browser settings if desired.

5. Your Rights

You have the right to:

• Access or correct your personal information

• Request that we delete your data (unless legally required to retain it)

6. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.